Rydges Southbank Townsville, Townsville ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

23 Palmer Street, Townsville, Australia, 4810

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive King Suite

Max:

2 persons

34 m²

Bed options:

1 King-size bed

Pool view

Shower

Heating

room details

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Superior King Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Deluxe King Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Townsville500 m

Airports

Townsville (TSV) 10.1 km

Palm Island (PMK) 189.7 km

Train

Townsville Train Station 1.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Breakfast Delight!

“The buffet breakfast was superb, offering a wide variety of delicious choices that set us up for the day.” view full review

Comfortable Amenities

“Our room had excellent features, including a large TV and surround sound, which provided great entertainment for our family.” view full review

Great Shower Pressure

“The shower had excellent water pressure and hot water, making our morning routines refreshing and enjoyable.” view full review

Family-Friendly Treats

“The hotel organized special treats like cookies and Easter eggs for the kids, making our stay feel extra festive and fun.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site car park
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Packed lunches

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Saltwater pool
Sun loungers
Garden area
Shallow end

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

23 Palmer Street, Townsville, Australia, 4810

Map view

23 Palmer Street, Townsville, Australia, 4810

City landmarks

Beach

The Strand

1.9 km

Church

St James' Cathedral

720 m

Gallery

Umbrella Studio Contemporary Arts

740 m

Paxton Street

Queens Gardens Townsville

1.9 km

Gallery

The Drill Hall Studio

1.1 km

Public Building

Townsville City Council

1.7 km

Mall

Woolworths Townsville City Arcade

650 m

Church

Townsville Central City Mission

850 m

Garden

Queens Gardens

1.9 km

Mountain

Castle Hill Lookout

2.9 km

Port of Townsville

1.6 km

5 Castling St West End

National Trust Heritage Centre

2.3 km

14 Warburton Street

Townsville Sports Reserve

1.9 km

Fifth Ave

Townsville Recreational Boating Park

1.7 km

Public Building

Jezzine Barracks

2.9 km

Mitchell Street

The United States 5th Airforce Monument

2.0 km

Nearby

Museum

Museum of Tropical Queensland

180 m

Reef HQ Aquarium

180 m

Gallery

Perc Tucker Regional Gallery

180 m

Aquarium

Reef HQ Great Barrier Reef Aquarium

180 m

Museum

Maritime Museum of Townsville

180 m

Harbour

Townsville Yacht Club Marina

180 m

Park

ANZAC Park

180 m

Denham Lane

Street Art CBD Walking Trails

520 m

Reef Headquarters Aquarium

180 m

Flinders Street

480 m

Bridge

Victoria Bridge

510 m

Gallery

Aluminium Art Exclusives

550 m

Gallery

Sylvia Ditchburn Fine Art Gallery

550 m

Cape Cleveland Lighthouse

590 m

Restaurants

IMC Steak House

40 m

17 Palmer St

Cactus Jack's Bar & Grill

40 m

21 Palmer St

Southbank Restaurant

10 m

U 17 29 Palmer St

Jam

150 m

1 Palmer St

Ribs and Rumps

160 m

2 Dibbs St

Simply Tops Seafood Bar

80 m

33-35 Palmer St South Townsville

The Australian Hotel

120 m

11 Palmer St

Grill'd

170 m

3 Palmer Street

Table 51

240 m

51 Palmer St

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

7.0/10

Very good

Rooms

6.7

Location

8.3

Service

7.0

Dining

7.3

3/5 based on 687 reviews

#33 of 42 hotels in Townsville based on Tripadvisor

Charles

United Kingdom, January 2024

8.2/10

The hotel offered a convenient location with plenty of nearby restaurants. The rooms, though needing a revamp, had varying temperatures. The staff were exceptional upon arrival, but communication about services could be improved. Overall a good stay with some room for enhancement.

Rooms

7.0

The rooms varied in temperature and could use modernizing.

Service

8.0

The staff were fantastic upon arrival, but communication could be better.

Location

9.0

The hotel is situated in a fantastic area with easy access to restaurants and nightlife.

Dining

8.0

The dining options were good with lots of variety available.

Facilities

9.0

The hotel provided a range of amenities suitable for a comfortable stay.

Alex

United Kingdom, October 2023

6.8/10

The hotel was really quiet but so close to great restaurants and pubs, making it a convenient stay. The rooms were large and spacious with really comfortable bedding, but unfortunately, they weren't serviced properly, and the TV in the bedroom didn't work well without a remote. Overall, it didn't feel worth the price they charged.

Rooms

6.0

The rooms were large and spacious with really comfortable bedding, but they lacked proper servicing and had TV issues.

Service

7.0

The service was fantastic on arrival, with amazing help and attentiveness. However, there were issues with booking at the same price as online and confusion about package inclusions like late check-out.

Location

8.0

The location was fantastic for access to restaurants and pubs, but it could have been improved with a closer waterfront spot.

Dining

7.0

The dining experience was mixed with good variety but some issues like cold buffet food. The $25pp breakfast at the Rydges restaurant was a great bonus.

Facilities

6.0

The hotel had acceptable facilities, though improvements could be made in stocking fridges and curtain quality in the shower area.

Brian

United Kingdom, July 2023

7.0/10

The hotel is conveniently located near restaurants and within walking distance of the city center. The rooms were clean and comfortable, although they appeared a bit rundown over time. The service was friendly, and the motel should prioritize the comfort of paying guests. The dining options were decent, and the location was great for exploring nearby attractions.

Rooms

7.0

The rooms were clean, comfortable, but a bit dated.

Service

6.0

The service was friendly, but could be improved for better guest satisfaction.

Location

8.0

Conveniently located near restaurants and within walking distance of the city center.

Dining

7.0

The dining options were decent.